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Vice President, Solutions - West Coast

About RelationEdge, a Rackspace Company
As a Platinum Salesforce Implementation Partner, RelationEdge is focused on implementing technology solutions that are simple to use and provide powerful information that drives our clients' business. Our methodology is based on business process engineering and optimization, employing a Process First, Technology Second?? approach to solving business problems. RelationEdge's passion for helping clients better market, sell, and service their customers is essential and what has distinguished us from competitors.
Position Summary
RelationEdge is seeking a Vice President of Solutions who will play an active role in leading pre-sales discovery sessions, designing solutions on the Salesforce platform, managing client and partner relations, and developing new business in the Pacific Northwest. The VP of Solutions role is a combination of duties spanning business process engineering, client and partner relations, and new business development.
Responsibilities
Business Process Engineering:
Lead business process reviews to uncover client's business, functional, and technological requirements employing RelationEdge's Process First, Technology Second?? approach
Guide clients through marketing, sales, service, and operational processes with a consideration of technology application
Engage customer stakeholders to understand current and future state to define critical success factors
Translate business requirements into Salesforce solutions
Design Salesforce roadmaps that complement client's re-engineered business processes
Articulate to customer stakeholders the value of recommended solutions and approach
Provide best practices, use case scenarios, and referenceable clients/projects
Client & Partner Relations:
Establish and foster a good rapport with Salesforce Account Executives and respond to requests in a timely and professional manner
Provide value to clients to ensure that RelationEdge continues to be the most referred Salesforce SI Partner
Manage regional accounts and ensure client success and satisfaction by monitoring project and engagement deliverables
Create additional opportunities with current clients based on existing services, new offerings, and company initiatives (e.g. Managed Services)
New Business Development:
Generate net new client engagements and relationships created from a series of lead sources such as partners, personal relationships, networking, industry events and organizations, and general business development efforts
Work with external prospects, internal solution architects, and internal technical architects to develop accurate estimates for professional services engagements, and document statements of work for clients
Develop, construct, and present RelationEdge proposals to a diverse range of stakeholders, especially C-level executives
General & Technical Requirements
Experience architecting solutions on the Salesforce.com platform
Experience developing new business for management consulting firm with a focus on improving client's internal processes by leveraging the SFDC platform
Experience leading business process reviews for a variety of industries
Ability to run discovery sessions and estimate projects
Comprehension of complex technical and functional requirements and the ability translate them into proposals
Strong communication, critical thinking, and problem-solving skills
Demonstrated ability to multitask and prioritize multiple engagements
Bachelor's Degree, MBA or other advanced degrees
Reliable transportation as this person will be meeting with clients, most of whom are in Seattle, upwards of 50% of the week
Candidate must have the unrestricted right to work in the US without requiring sponsorship


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