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Senior Consultant - Project Manager (Regulatory - Vault)

Our Company
With a growing employee base of 2,500 and consistently strong financials (NYSE:VEEV), Veeva was named among the top fastest growing public technology companies on Forbes' annual Fast Tech 25 list. We build innovative cloud solutions for some of the world's largest pharmas and biotechs, and we need great people like you to make it happen.
Our Culture & People
Our core values are Employee Success, Customer Success, and Speed. We are innovators, collaborators, and thought leaders out to create best-in-class solutions that help our customers improve and extend human life. It's genuine, straight-forward, and no fuss.
Job Description
Do you want to lead a high energy team focused on transforming the way Life Sciences companies bring drugs to market? Do you have a relentless passion for delivering successful software implementations? Are you a rock star project manager who has mastered the art of persuasion? We are looking for curious individuals who enjoy navigating the unknown, who can innovate and develop novel approaches to project delivery while inspiring the team and having fun. You'll leverage your existing background in Life Sciences software implementation, program/project management, and consulting; we'll teach you our products and help you expand your skillset.
As a key member of our Professional Services team, you'll be at the forefront of our mission. You'll work side-by-side with customers, understanding their unique challenges and global regulatory needs, assist in architecting tailored solutions, and defining global strategies to help them deploy the system across their enterprise. You'll be a customer advocate, working closely with other Veeva teams (Product, Sales, Strategy) to ensure customer success today and long into the future.
Responsibilities
Lead life sciences customers in the rapid configuration and implementation of the Vault Regulatory software suite (Vault Registrations, Vault Submissions, Vault Submissions Archive, Vault Publishing)
Architect multi-phased implementation programs to deploy Vault RIM across an organization globally
Manage and coordinate project teams in support of content management/registration data solution design, prototyping, configuration and documentation
Program and project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
Primary customer liaison managing relationships and communication between the project team, customer and internal stakeholders
Mentor project team and junior consultants in the R&D Services organization
Represent R&D Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
Ensure customer success from beginning to end of the engagement lifecycle
Requirements
8 plus years' system implementation experience, preferably with at least one of the following:
Document Management Systems (Documentum, OpenText, Sharepoint)
Registration Data Tracking Systems
XEVMPD, IDMP, SPL, eCTD
Submission Publishing and/or Viewing systems
Experience leading multi-million-dollar enterprise sized implementations
Experience in assembling, planning, resourcing, budgeting and leading project teams
Experience designing and executing on effective project governance models for large enterprises
Proven track record with project management processes including change control, risk, issue and conflict resolution
Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
Excellent communication skills ? written, verbal and formal presentation
Experience in reporting to senior/executive level stakeholders
Expert on life sciences compliance and computer systems validation requirements
Ability to work independently in a fast-paced environment
Must be familiar with project metrics reporting and dashboards
Experience in project management tools such as MS Project and/or Smartsheet
Must have some background in Business or Functional Analyst project roles
You may reside anywhere in the US with easy access to an airport. Ability to travel 50-70%
4-year degree required
Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Nice to Have
Experience working with life sciences companies with a moderate understanding of the drug development process and/or regulatory submissions
Direct experience with systems such as Veeva Vault, PAREXEL/ LIQUENT InSight, CSC Regulatory Tracker, ArisGlobal Register, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Salesforce, Workday, Oracle, SAP, Lorenz Docubridge, Extedo eCTD Manager, Master Control, Trackwise, other regulatory information management or submission publishing systems, etc.
Consulting experience, working with a major system integrator/Big 4 Consulting firm or software vendor
PMP Certification, ScrumMaster, Six Sigma, IIBA and/or ACP Certification
Execution experience with any of Agile methodology, Scrum, Kanban, PRINCE2, PMBOK
Portfolio management experience
Experience in contract negotiation and/or procurement
Change management experience
Experience with PMO organizations
Locality to major life sciences customer hub (NJ; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL)

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