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Business Unit General Manager, P&C

Benefitfocus is hiring a General Manager, P&C. The Benefitfocus General Manager is a senior business leader responsible for driving the strategy and execution of P&C focus across all functional areas of the organization to ensure growth and profitability for this customer segment.
Responsibility, Accountability and Areas of Focus:
Develop and execute a strategic plan updated annually with measurable quarterly objectives on a rolling basis
Ensure alignment of key business unit objectives, goals and priorities cross- functionally
Identify and drive operational efficiency
Eliminate roadblocks and drive resolution across the organization
Consult with sales team and approve deals over $250K as part of deal win from financial, customer and stakeholder perspectives
Hold monthly business unit reviews with cross-functional team to ensure awareness and commitment to objectives, to recognize accomplishments, and drive actions required to close gaps
Serve as executive sponsor for strategic accounts to drive customer satisfaction, growth, and to serve as customer advocate within Benefitfocus
Represent the business unit in corporate planning and strategy development
Communicate results including monthly/quarterly business reviews
Work cross-functionally to drive business unit growth while leading and developing teams to execute on the strategic plan. Align, partner and collaborate with:
Designated functional managers on the cross-functional team will dual report to functional leader and General Manager
Sales and finance on sales bookings and revenue forecast to present at corporate MBR
Marketing for development and execution of marketing plan to meet growth objectives
Product management to drive growth and profitability
Functional leads and finance to execute on operational efficiencies to meet targeted margin improvements
Managers and associates to develop/execute on customer success plan
All teams to develop/execute associate engagement plan
Recruiting and HR to hire, retain and develop high performing/high potential talent
Qualifications, Skills, and Experience:
Proven ability to successfully work and lead in a highly cross-functional matrix environment
Organization and time management skills
Proven ability to operate and drive for results
Strong communicator, including written and presentation communication skills; strong executive presence and comfort level working with senior leadership
Entrepreneurial to grow and account for all aspects of business
Outcome focused
Financial acumen, including extensive experience with budgeting, forecasting and internal financial reporting
Key Performance Indicators
Revenue Growth
Gross Margin
Net Bookings
Net Promoter Score
Employee Net Promoter Score

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