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Product Trainer

Our Company
At 2,200 employees and growing, and consistently strong financials (NYSE:VEEV), Veeva was named among the top fastest growing public technology companies on Forbes' annual Fast Tech 25 list. We build innovative cloud solutions for some of the world's largest pharmas and biotechs, and we need great people like you to make it happen.
Our Culture & People
Our core values are Employee Success, Customer Success, and Speed. We are innovators, collaborators, and thought leaders out to create best-in-class solutions that help our customers improve and extend human life. It's genuine, straight-forward, and no fuss.
Job Summary
The Product Trainer will deliver Veeva Administrator training to Veeva Customers, Partners, and Employees in both virtual and in-classroom environments. In this capacity, you will become a subject matter expert and evangelist for Veeva product(s) and the life sciences domain and will be responsible for ensuring training participants can effectively use, administer, and configure Veeva products at the conclusion of the training.
Responsibilities
Deliver Veeva Administer Training to Veeva Customers, Partners, and Employees in both a virtual and classroom environment
Mentor and coach training participants
Own the administration and management of assigned classes (registration, logistics, attendance, setup, assessments, office hours, etc.)
Become a Subject Matter Expert for Veeva Products as well as the application/value of those products to the business domain of Veeva's customers
Update and customize course curriculum and labs as directed
Requirements
Experience training internal (employees) and external (customers and partners) stakeholders on how to administer, configure, and integrate enterprise software products
Ability to travel as needed (25%- 75% per month) to deliver training, mostly in North America, but there may be some opportunity for international travel as well
Bachelor's degree or equivalent relevant experience
Service delivery (consulting, training) experience with a SaaS company in the enterprise (B2B) space
Experience maintaining curriculum and labs
Excellent communication skills with a demonstrated aptitude for speaking to both a technical audience and a business user audience.
Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable.
Background in Life Sciences and/or the SaaS domain.
Detail oriented
Nice to Have
Direct experience using or administering Veeva products
Salesforce.com consulting or training delivery experience
Experience in the pharmaceuticals industry
Experience with document management systems
Experience with database administration
Experience with Customer Master Applications
Experience integrating technical solutions
Graphic design skills are a huge plus
Bilingual/multilingual is a plusw
About Veeva
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.


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