Senior Project Manager (EDC - Vault)

Our Company
At 1,900 employees and growing and consistently strong financials (NYSE:VEEV), Veeva was named among the top fastest growing public technology companies on Forbes' annual Fast Tech 25 list. We build innovative cloud solutions for some of the world's largest pharmas and biotechs, and we need great people like you to make it happen.
Our Culture & People
Our core values are Employee Success, Customer Success, and Speed. We are innovators, collaborators, and thought leaders out to create best-in-class solutions that help our customers improve and extend human life. It's genuine, straight-forward, and no fuss.
Job Summary
Tired of working with old EDC technology? Looking for an opportunity to change how clinical trials, data and data are managed? Veeva's Vault Electronic Data Capture (EDC) application will truly change how the industry runs clinical trials and we want you on our team!
Veeva Systems is looking for Senior Project Managers who have deep project management and clinical trial expertise and a passion for helping customers transform the way they manage their clinical trial data and content with Vault EDC.
As a key member of our EDC Professional Services team, the Senior Project Manager will be at the forefront of our mission and responsible for three main things:
Understanding our customers' EDC challenges and clinical needs, establishing and maintaining project scope and timelines, project financials, and facilitating project communication to ensure a successful implementation based on the customers' requirements.
Leading and mentoring talented project team members implementing and configuring the designed solution.
Becoming a customer advocate, working closely with other Veeva teams (Product, Sales, Strategy) to ensure customer success today and in the future.
Opportunities are available across the United States for this role. The work location is remote within the U.S. Qualified U.S. based candidates are encouraged to apply.
Work with the project team to scope required effort and define timelines
Lead life sciences customers in the rapid configuration and implementation of applications to support clinical trial with the Vault EDC platform
Works closely with the customer and project team to identify and ensure delivery against key business drivers
Project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
Experience in services pre-sales activities including defining customer needs, scoping engagements, and delivering Statements of Work
Primary customer liaison managing communication between project team, customer and internal stakeholders
Track and communicate project status, plans issues, timelines, action items, and budgets
Manage project scope respecting the customer team and Veeva needs
Assess and track project risk and develop contingency plans as necessary
Mentor project team and junior consultants in the EDC Services organization
Ensure customer success from beginning to end of the engagement life cycle
Assure process compliance with all regulatory and Veeva procedural requirements
Identify opportunities for process improvement
5+ years' direct experience working with EDC clinical software solutions in clinical operations, and/or trial management in a project management/consultant role
Working Knowledge of Clinical Trial processes across pharmaceuticals, device and/or biotech sectors, specifically as they relate to document and data collection
Proven track record leading high-impact global system implementation programs for life sciences as a consultant, business or IT lead and/or business sponsor for clinical systems
Proven ability to manage diverse stakeholders, and ensure delivery to a high degree of satisfaction
Ability and willingness to "roll up your sleeves" to implement a Clinical solution
Ability to quickly understand business requirements
Proven ability to work independently in a dynamic, fast-moving environment, but also as part of a team
Logical approach to problem solving and excellent eye for detail
Ability to manage multiple tasks and project deliverables
Proven track record of meeting project timelines/deliverables and attention to detail, process, deadlines, and quality results
Excellent verbal and written communication, interpersonal, and presentation skills
Expert on life sciences compliance and computer systems validation requirements
Ability to travel 25-30% (may include international)
4-year degree required
Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Nice to Have
Life sciences industry experience and knowledge of clinical trial process preferred (pharmaceutical, biotech, medical device companies, CRO's and academic & public health organizations).
Direct experience with systems such as Medidata RAVE, Oracle/Phase Forward InForm, Medidata Balance, Oracle IRT, IVRS, coding applications, eSource, and other clinical technologies
Life Science, computer science or related degree
SaaS/Cloud experience
Experience in a customer-facing role, preferably with a software professional services organization or consulting background is preferred
Experience working closely with sales in a pre-sales environment
Consulting experience
MS Project experience
PMP certification
Experience in services delivery management
Locality to major life sciences customer hub (NJ; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL)
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

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