Deal Desk Analyst - Remote
At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact. Every day, we're empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet - for each other, for our customers and for generations to come. Our cloud-based platform RapidResponse ensures that the products we need - everything from medicine and cars, to day-to-day items like toothpaste - make it to market and into our hands when we need them with minimal ecological footprint. We make the world better, and you can too. Deal Desk Analyst Job location:
This is a remote position. You can work from home and be located anywhere in Canada and USA. This position requires the employee to work Eastern Standard time. About the team Reporting to the Lead, Deal Desk, The Deal Desk Analyst will be responsible for providing mission critical support to sales including, but not limited to, contract research, validation of price quotes, business approvals, complex deal structuring, and training. The Deal Desk Analyst will partner with the sales, legal, and revenue operations teams, as well as stakeholders and approvers within the business to provide deal structuring and administrative support to the sales organization. What you will do Develop in-depth knowledge of Kinaxis licensing model, pricing, and commercial structures to provide deal support to the sales organization Work cross-functionally with stakeholders in sales, legal, finance, pricing, and sales operations to ensure the successful execution of complex, comprehensive sales deals Provide guidance and support to sales during contract negotiations, including deal structure, discounting guidance, approval requirements, and order processing. Drive best practices and enablement to increase sales effectiveness around CPQ process. Develop internal documentation to help guide our sales teams and give them the information they need to work within Kinaxis best practices. What we are looking for 3-5 years of experience in a Deal Desk function supporting a globally distributed sales organization. Strong customer service background. Must be a self-starter, highly analytical, with sound decision-making skills. Strong communication and interpersonal skills. Must be able to work well with sales, as well as other functions including Finance, Legal, Operations and Pricing. Ability to work in a fast-paced environment. Experience with enterprise SaaS and complex deal structures. What we have to offer Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating--our work is never done. That's because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about. Great People - We take our work seriously, but we don't take ourselves too seriously! It's in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success. Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large. Diversity, Equity and Inclusion - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others' differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen. Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process
Salary Range:
$80K -- $100K
Minimum Qualification
Sales, Hardware DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications.
This is a remote position. You can work from home and be located anywhere in Canada and USA. This position requires the employee to work Eastern Standard time. About the team Reporting to the Lead, Deal Desk, The Deal Desk Analyst will be responsible for providing mission critical support to sales including, but not limited to, contract research, validation of price quotes, business approvals, complex deal structuring, and training. The Deal Desk Analyst will partner with the sales, legal, and revenue operations teams, as well as stakeholders and approvers within the business to provide deal structuring and administrative support to the sales organization. What you will do Develop in-depth knowledge of Kinaxis licensing model, pricing, and commercial structures to provide deal support to the sales organization Work cross-functionally with stakeholders in sales, legal, finance, pricing, and sales operations to ensure the successful execution of complex, comprehensive sales deals Provide guidance and support to sales during contract negotiations, including deal structure, discounting guidance, approval requirements, and order processing. Drive best practices and enablement to increase sales effectiveness around CPQ process. Develop internal documentation to help guide our sales teams and give them the information they need to work within Kinaxis best practices. What we are looking for 3-5 years of experience in a Deal Desk function supporting a globally distributed sales organization. Strong customer service background. Must be a self-starter, highly analytical, with sound decision-making skills. Strong communication and interpersonal skills. Must be able to work well with sales, as well as other functions including Finance, Legal, Operations and Pricing. Ability to work in a fast-paced environment. Experience with enterprise SaaS and complex deal structures. What we have to offer Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating--our work is never done. That's because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about. Great People - We take our work seriously, but we don't take ourselves too seriously! It's in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success. Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large. Diversity, Equity and Inclusion - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others' differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen. Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process
Salary Range:
$80K -- $100K
Minimum Qualification
Sales, Hardware DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications.
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